Job Description:

Brown Jug is a premium retailer of wine, beer and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our Customers with CONVENIENCE, SELECTION, and TOP NOTCH SERVICE! Each person on our team plays an important role in our company’s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work with us you can be sure you will be treated with the respect and support you need to be a success. We are seeking Store Sales Associates in various locations throughout Anchorage and Eagle River.

As a Store Sales Associate, you will be expected to provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.

People Skills

Customer service driven, friendly, willing to talk to all customers
Effective verbal communication skills
Maintain a professional appearance, demeanor and attitude at all times

Customer Offering

Deliver exemplary customer service
Greet customers when they enter the store and take customer to product when required
Generate sales by educating, advising and suggesting products to every customer
Maintain a high level of service and product knowledge by completing all training within required timeline
Assist customer from store and/or offer car service when appropriate

Financial

Complete customer transactions on the Point-of-Sale (POS) device, including payment
Ensure all cash handling policies & procedures are adhered to
Ensure all opening & closing procedures are done correctly (when applicable)
Complete end of day till reports (when applicable)
Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

Perform all opening and closing procedures (when applicable)
Stock shelves and cooler with product
Participate in merchandising and promotional activities
Participate in routine store maintenance and cleaning
Other tasks as assigned

Regulatory Adherence

Ensure that OHS, LP, ProServe/Serving It Right/TAP or Rserving and other regulatory requirements and procedures are implemented and adhered to
Maintain First-Aid, LP and OHS Training
Maintain ProServe/Serving It Right/TAP or Rserving Certification
Ensure AGLC/BC LRS/AK ABC Board and other government guidelines are met

Adheres to all Afognak Native Corporation policies, with a focus on Social Responsibility

Payrate: $14.00 to $17.00 Hourly

Minimum, 1-year experience in retail environment (preferred, not required)

Education – Required/Preferred

High School Diploma or equivalent
ProServe/Serving It Right/TAP or Rserving Certification is considered an asset
First-Aid Certificate is considered an asset
Training in wine/beer/spirits (preferred, not required)

Physical Requirements

Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders

Other Skills and Capabilities – Required/Preferred

Highly self-motivated
Customer service driven
Effective teamwork skills
Strong sales background
Strong communication skills (written and verbal)
Must be able to pass a Background Check
Must have access to reliable transportation

Employees have the following basic rights:

Right to refuse unsafe work
Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety Representative
Right to know, or the right to be informed about, actual and potential dangers in the workplace

Employee’s responsibilities include the following:

Employees must work in compliance with OH&S acts and regulations
Use personal protective equipment and clothing as directed
Report workplace hazards and dangers to your Manager or Health and Safety Representative
Report all accidents and incidents immediately to their Manager and document accordingly
Report all broken or damaged equipment to your Manager and document accordingly

Workplace Hazards

Robbery and shoplifting – psychological stress, violence and harassment
Overexertion injuries
Lifting and Handling Materials
Slips, trips and falls
Knives and broken glass

Alutiiq, LLC

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Store Sales Associate